Top Quality Professional Service
SA67UUO Purchase verified
Status: Published
Reviewed 17/04/2021
Faultless from beginning to end - found us the perfect car and arranged everything - couldn’t do enough for us - went above and beyond to make the experience as painless as possible - have no hesitation in recommending

SARACEN MOTOR GROUP LTD excellent customer service
KR62YTLPurchase verified
Status: Published
Reviewed 27/04/2021
SARACEN MOTOR GROUP has a very impressive and very good customer service, so helpful and gave us all the help needed to purchase a car. I have purchased cars on Auto trader but SARACEN MOTOR GROUP is one of the best dealers I have encountered on Autotrader.

Helpful staff
Purchase not verified
Status: Published
Reviewed 14/04/2021
My experience with saracen motor group was very good, when I met Jason he was welcoming, immediately asking if we wanted a drink. The deal which I had was a very good one, buying the cheapest Ford fiesta off of auto trader by £400! Car runs lovely and haven't had an issue with it since

Top guy , would definitely use Saracen again
E15NSLPurchase verified
Status: Published
Reviewed 14/04/2021
Jason at Saracen was professional from the start to the end , he was very honest and nothing was to much trouble , he kept me up to date with the sale and sent me videos of the car with a complete walk around showing me any faults . Would definitely buy from Saracen again and wish them a great future . Thank you

Professional & Great Customer Service
Purchase not verified
Status: Published
Reviewed 27/03/2021
We were very pleased with the level of customer service we received from Saracen Motors. They were friendly , informative and most importantly professional! The car was as described and was very well presented with full service history and many other documents other dealers don’t bother to give you which all added to our sense of trust. We came away both saying how pleased we were with the overall experience and would definitely consider buying another car from the group in future!

Great Experience
Purchase not verified
Status: Published
Reviewed 26/03/2021
10/10 service from start to finish with Jason. A smooth process, very quick and efficient. Thank you so much again!

Top Notch Service, 100% Recommended!

I have to say the experience was a pleasure from start to finish. Jason was friendly, honest, experienced and knowledgeable. He really went over every aspect of the car and I was 100% happy to complete the purchase. He also went out of his way to make sure the car was perfect. We couldn't be happier with our new Range Rover. If you're looking for a fair deal on a used car, this is the place to go.
Peter Denness, 14 Oct 2021

Great experience

Couldn’t recommend Saracen Motor Group enough! Jason was so helpful and informative and made the car buying process seamless from start to finish. Great communication throughout and all my questions we’re dealt with promptly.
Kelly Silk, 25 Oct 2021

Amazing from start to finish

From point go I was looked after with such friendly staff, the car was prepared to the highest level and was even more impressed with how good the communication was here. They was polite, honest, not pushy, knowledgeable and always happy to update me on the progress of my car every step of the way.
James Litmond, 22 Oct 2021

Totally satisfied

Everything from the initial enquiry to the end of sale was handled very professionally. Nothing was to much trouble and there was always help at the end of the phone when required.The car was received on time with no issues and looked in supreme condition. I never felt under any pressure which enhanced the situation everything was dealt with at my pace and I was always made to feel that the ultimate aim was for me to be satisfied.
Bob Gibson, 20 Oct 2021

Thank you for a great service

Great experience throughout, good communication, nicely prepared car, including a nice bunch of flowers for my daughters 18th birthday who was getting the car
Nick Hammond, 28 Oct 2021
We recently purchased a car from Saracen. The whole experience was superb and dealing with Jason was an absolute pleasure. We wouldn’t hesitate to recommend Saracen for your next meticulously sourced car purchase. Our car even came with a bouquet of flowers! Customer service = second to none!!
Great company to deal with from start to finish. Sent me a video and picture of the car I was interested in, good knowledge as well. Definitely will be coming back for future purchase
Jordan P, 14 Oct 2021
Thank you Jason for the great service we received when buying our new car. We agreed a fair part exchange value with no need to haggling. I was kept informed all through the transaction and was even contacted after we had picked up the car to make sure we were happy with it. I will recommend this company to my friends and family.
Paul Collins, 07 Oct 2021
Just taken delivery of my Audi A3 from Jason, really pleased with the whole process. Received updates on the car’s prep via call and video. Delivered the car to me at work, handover was seamless. Top service, top guy. Keep in touch Jason. Best Wishes, Simon.
Simon Walsh, 20 Oct 2021
Thank you for an excellent service, we are very pleased with our new car. I will be recommending this company to my friends and family. Jason was a joy to deal with and as honest throughout the sale, I could t ask for more, I part exchanged my previous vehicle and was given a fair price without the need to negotiate. Even after the sale was completed they kept in touch checking that I was happy with the car. Great service, great staff, great car. Thank you
emanuele marriner, 07 Oct 2021

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